The Worst Advice We’ve Ever Heard About Quality Documents
“Rethinking just these five will ensure a new paradigm and a very different outcome for any organisation that takes them on. ” Josh Haebets, our Director of Product Innovation, shares his insight on the most popular misconceptions in document management and control. With over…
6 tips for an exceptional self-service user experience
“Self-service is the key to delivering effective customer service in the evolving digital workplace.” Us IT people will do well to borrow a page from commercial giants like IKEA, Amazon and Apple when it comes to tuning the customer (user) experience we’re delivering with our…
Tips for effective on-boarding (spoiler: it’s all about the use case)
“The success of this approach got me thinking that it would be helpful to share a use case example so that anyone who’s looking to better understand the Digital Workplace can see the power behind it.” Tobi Anderson at business2community.com has shared some great insight on how…
Stop and smell the digital transformation roses
“Has anyone transformed yet? Has anyone actually reached that light at the end of the tunnel?” Great question. Sometimes it’s hard to see the forest for the trees (or the reality for the buzzwords), and this article by Karl Havard featured on econsultancy.com suggests it’s not about…
A blog is launched!
Hey folks, welcome to the Evolve blogosphere! We’re going to be sharing articles–both our own and other people’s–about what we’re most passionate about: knowledge management, document control and life in the cloud in general. We’ve just launched our flagship product, eControl, so of course we’re…